richfield packaging Policy
Our Policy
Richfield Packaging Policy
1. About Us:
Richfield Packaging is a leading provider of high-quality packaging solutions. We specialize in the design, trading, and distribution of a wide range of packaging products tailored to meet the unique needs of various industries, including food, pharmaceuticals, cosmetics, and more. Our commitment to innovation, sustainability, and customer satisfaction drives us to deliver the best packaging solutions to our clients worldwide.
2. Privacy Policy:
At Richfield Packaging, we value the privacy and security of our customers. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. We are committed to protecting your personal data and ensuring that your privacy is safeguarded.
3. Items/Products/Services Pricing:
All prices for our products and services are clearly stated on our website. Prices may vary depending on the product specifications, quantity, and delivery location. Richfield Packaging reserves the right to modify pricing without prior notice.
4. Terms & Conditions:
Richfield Packaging will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE. All transactions conducted through our website are subject to our terms and conditions of sale, which outline the rights and obligations of both parties.
5. Governing Law:
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
6. Refund Policy:
Refunds will be processed only through the Original Mode of Payment. All refund requests will be reviewed on a case-by-case basis and are subject to our company’s terms and conditions.
7. Method of Payment:
We accept payments online using Visa and MasterCard credit/debit cards in AED.
8. Delivery & Shipping Policy:
Our delivery and shipping policies are designed to ensure that your products are delivered safely and on time. Delivery times and shipping charges will vary depending on the destination, order size, and shipping method selected. Please refer to our Delivery & Shipping Policy page for more details.
9. Return Policy:
We offer a return policy for products that are defective or damaged upon delivery. Customers are required to notify us within 01 days of receipt to be eligible for a return. The products must be unused, in their original packaging, and accompanied by a proof of purchase.
10. Cancellation & Replacement Policy:
Customers can cancel their orders before the products are shipped. For cancellations after the products have been shipped, customers will need to follow our Return Policy. Replacement of defective or damaged products will be processed upon receipt and inspection of the returned items.
11. Address & Contact Details:
Richfield Packaging General Trading LLC
- Dubai Office: Office 1204-3, Apricot Tower, DSO, Dubai – Phone: +971 4 266 3788
- Sharjah Office&Warehouse: Industrial Area 18, Maleha Road, Sharjah – Phone: +971 6 521 4278
- Email: info@richpack.ae
- Mobile: +97158 281 2228
